Farnek wins five-year Dubai Airports contract

Leading UAE-based technology and sustainability-driven facilities management (FM) company Farnek, has been awarded a five-year contract by Dubai Airports.

Farnek, who will mobilise in excess of 800 cleaning staff to fulfil the contract, will be responsible forTerminals 1 & 2, Concourse D, Cargo & Logistics at Dubai International (DXB), as well as Dubai World Central (DWC).

“As the gateway to a global destination for tourism and trade, and as the world’s number one airport for international passengers, we have very specific requirements in terms of the quality and standard of cleaning required at DXB. Farnek has been a preferred partner since 2014 and has a very clear understanding of our requirements. Farnek also shares our vision for sustainability in their day to day operations and we value that greatly,” said Dorothee Stein, Head of Facility Care, Dubai Airports.

The contract includes the cleaning services management of landside and airside facilities, including all passenger and stakeholder areas. In addition, at DWC, Farnek will also be responsible for managing the passenger baggage trolley services. 

“Being awarded this contract in the face of intense competition, speaks volumes for our innovative approach to utilising technology and sustainability in our day to day service offering,” commented Julian Khalil, Director Soft FM, Farnek.

“We will be using our smart watch technology for example, to service remote areas more efficiently and we were the first company in the UAE to be certified to the cleaning industry management standard for green buildings (CIMS-GB), which effectively endorses our ability to deliver sustainable, high quality, customer focused cleaning services,” added Khalil. 

The CIMS-GB standard is also tailored to provide Farnek’s customers with precisely what they need to secure points under the Leadership in Energy and Environmental Design (LEED)for Existing Buildings; Operations and Maintenance (LEED EB: O&M) Green Building Rating System. 

The LEED programme aims to encourage and support building owners and operators to become more environmentally responsible and use resources efficiently, an issue that is becoming increasingly important as Dubai aims to achieve smart, sustainable city status by 2021.

Farnek’s proposals always clearly demonstrate its compliance with six core principles - quality systems, service delivery, human resources, health, safety, environmental stewardship and management commitment. 

As a part of Farnek’s sustainability strategy, management focus on plans to conserve natural resources, as well as analysing the environmental impact of its operational impact. Staff are then trained choose the most efficient cleaning techniques using minimal water and electricity, as well as producing less waste.