IFS, the global cloud enterprise software company, announced the release of its first of two updates to IFS Cloud™ in 2022. This latest release is now generally available.
Central to this release of IFS Cloud is enabling a fast-tracked adoption of digital capabilities to achieve higher levels of productivity, business agility, and operational excellence so that customers can consistently deliver amazing Moments of Service™.
The new features announced in this release will help customers create business value in three areas:
The IFS Cloud April 2022 release delivers improved predictive capabilities and simpler, more intelligent analytics for faster time-to-insight. The heightened automation delivered in the release will require fewer human inputs, allowing employees to focus on high-value activities as well as reduce the risk of human errors.
Specific analytics enhancements include:
New service functionality in the release reinforces the connection between the field and the front and back offices.
New capabilities will enable companies to serve customers faster, more accurately and consistently against agreed service levels. Enhancements include:
The release will drive people productivity and help companies develop and support their people throughout their work cycle. Enhancements focus on making experiences at work simpler, more consistent, and easier to deliver:
Additionally, IFS Cloud now includes new capabilities including:
IFS Chief Product Officer Christian Pedersen commented “With IFS Cloud we set out to develop and bring to market a product that is aligned to how customers buy and use technology. Customers look at their business in terms of their people, their assets, and their customers, not in terms of software product categories. With IFS Cloud and with this April 2022 release, we are continuing to break down these artificial constructs and deliver capabilities that are aligned to how customers run their business - end to end.” Pedersen continued: “as an example, customers want intelligent insights faster and they want to accelerate automation, but they want to do this across their people, assets and customers’ processes so that they can garner more value faster”. He concluded: “Customers can expect IFS to stay laser focused on its promise to deliver improvements in the way their entire business can consume them, and I am hugely proud that once again we are keeping our promise”.
IFS Customer since 2014, DSL has been providing innovative food service solutions since 1916. Representing world-class brand partners such as the Taylor Company, Henny Penny & Franke Coffee Systems, DSL is the largest Canadian supplier of premium food service equipment. Now in the IFS Cloud Pioneer Program, its President Reeve Dunn commented: “DSL is excited to have embarked on the journey of implementing IFS Cloud. We chose IFS as our ERP and FSM solution not only for the features it offers now, but equally importantly, to help us be ready for the innovations of the future”. Dunn added: “We have confidence that IFS will remain on the leading edge of the advancements that occur in field service, and the IFS Cloud solution will ensure that DSL is able to implement those solutions quickly and efficiently for our customers.”
IFS is committed to delivering an ever-evolving set of solutions for customers along their transformation life-cycles – future-proofing their operations, limiting risk to their businesses, and allowing them to create increasing value to their own customers.
To find out more about the latest IFS Cloud release, visit: https://www.ifs.com/cloud