Imdaad named ‘Overall Facilities Management Company of the Year’

Imdaad, a Dubai-based group of companies that provides integrated, sustainable facilities management services that enhance operational efficiencies of physical assets, has been recently named ‘Overall FM Company of the Year’ at the prestigious Facilities Management Middle East (FMME) Awards 2019. The announcement was the highlight of a tremendously successfully evening for the company, which was also awarded the ‘Cleaning Company of the Year’ title and was highly commended in the ‘Engineering Service of the Year’ category.

The awards werereceived at a glittering ceremony held at the JW Marriott Marquis hotel in Dubai. Now in its 12thedition, the FMME Awards is the region’s foremost annual gathering for the Facilities Management sector and attracted senior officials and leading figures from the industry. The ceremony was attended by several high-level executives from Imdaad, including Group Chief Executive Officer Mr. Jamal Abdulla Lootah, Chief Operating Officer Mahmood Rasheed, and Chief Financial Officer Zubin Shroff.

Commenting on the prestigious accolade, Mr. Lootah said:“We are delighted that Imdaad has been recognized with the top honor at the FMME Awards 2019. This outstanding achievement speaks volumes to the dedication and abilities of our team members, and I’d like to thank everyone who made it possible. Receiving one of the industry’s most coveted prizes serves as powerful motivation to further enhance our offerings for our loyal customers and continue on our path of innovation.”

Imdaad has been instrumental in the transformation of the region’s Facilities Management industry, playing a key role in shaping its constant growth and development. The company provides total Facilities Management solutions and its efforts in continuously improving operational performance has resulted in high customer satisfaction of 94%, contract renewal rate of 86% and average client KPI achievement of above 95%.