ISYX Technologies Unveils Next Generation Managed Services

Building on the success of its existing traditional model, ISYX Technologies, a fast-growing IT transformation company in the Middle East and Africa, today unveiled its exclusive future-ready next-generation Managed Services initiative. As part of its new Managed Services offering, the company has also invested in building state-of-the-art network and security operation centers in the UAE, which boasts of cutting-edge infrastructure, robust platform and complementing skill sets with a strong focus on service excellence.

Speaking on the launch, Sharoon Shamsuddin, CEO of ISYX Technologies said, “Technology is transforming business at an extraordinary pace. At ISYX, we bring best-of-breed technologies and practices that can help our clients transform and thrive on the change. With our wide spectrum of services offerings, we help clients harness the power of innovation to create new business outcomes. With this revitalized next-generation Managed Services added to our portfolio, we begin a new chapter in our clients’ transformation journey. Our services offer simplified hybrid infrastructure and applications management with modular services.”

“Customers are moving beyond simply seeking cost savings to bigger benefits like becoming more agile and effective. ISYX uses advanced automation and analytics to manage critical IT components. With this combination, we improve and deliver managed services more efficiently, enabling customers to focus on their core competence," added Mahesh Joshi, Practice Head – Managed Services, ISYX Technologies.

ISYX’s next-generation Managed Services portfolio includes:

• Application Operations (App Ops) and Support Services

• Datacenter and Infrastructure Services

• Infrastructure Transformation

• Network Services

• Service Management

• Service Desk

• Workplace Services

• Security Services

The company delivers efficient, scalable and secure IT services through its robust integrated platform built on ITIL standards, which ensures service delivery aligned to ISO 20000 & 27001 standards.

“With the hyper-competitive nature of the economy, businesses are now looking for ways to reduce costs and create value and the managed services domain is no exception.  In order to provide our clients a seamless digital transformation journey that will enhance their competitiveness in the marketplace, we have launched our next-generation Managed Services portfolio, which is a unique blend of smart tools and techniques providing operational efficiencies, higher productivity and enhanced user experience,” Mr. Joshi concluded.