Medcare Group Completes the Implementation of One EMR for All Their Hospitals and Clinics

Medcare Hospital Al Safa is the latest hospital within the Medcare Group to implement

InterSystems TrakCare Unified Healthcare Information System

InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability,

interoperability, and speed problems, today announced that Medcare Hospital

Al Safa went live successfully with InterSystems TrakCare ® unified healthcare

information system. The implementation included the full PAS, clinical functionality, and

multiple systems integrations in addition to TrakCare Lab Enterprise. This Go-live marks

the 4th and last hospital in the implementation of one EMR for the whole Group and is

the 17th site to implement TrakCare.

Medcare Hospital Al Safa is a 64-bed Joint Commission International accredited

premium multi-specialty facility that combines the best talent and technology to provide

world-class treatment to patients of all ages. Staffed by an outstanding team of doctors

with international expertise the hospital offers a wide range of specialties – both medical

and surgical.

Multidisciplinary in approach, Medcare Hospital Al Safa provides customized, guideline-

based treatments for patients, with an interdisciplinary team of nurses, therapists and

technicians. The hospital has a fully equipped emergency department that functions

round-the-clock to provide expert care for all medical and surgical emergencies.

To provide accessible, reliable and on-time medical care, Medcare facilities in Dubai

and Sharjah implemented TrakCare as a Service which is a state-of-the-art cloud-

hosted electronic medical record (EMR) service that enables hospitals and clinics to

achieve their clinical and financial objectives without major upfront capital expenditures.

By using one service-supplied EMR, Medcare have made it easier to standardize their

policies, processes, and data across the whole group. The benefits of standardization

are many, with specific advantages for staff training, governance, and quality, and most

importantly for delivering consistent patient experiences.

“Medcare Hospitals and Medical Centres is dedicated to continuously uplifting patient

experience through innovative technological and medical solutions that place our

network of healthcare providers at the forefront of the healthcare industry in the Dubai

and Sharjah Emirates. With rapid expansion plans and ventures into different markets,

Medcare is proud to announce the completion of a unified integrated HIS system that

supports our data driven efforts to enhance patient experiences and ultimately elevate

the bar for medical care in the region,” said Dr. Shanila Laiju, CEO, Medcare Hospitals

and Medical Centres

“We are pleased to announce the completion of the TrakCare implementation across

the whole Medcare network with this recent Go-live at Medcare Hospital Al Safa,” said

Ali Abi Raad, country manager for the Middle East and India at InterSystems.

“The implementation was exemplary, in terms of its agility, alignment, and the

collaboration between the project teams from both organizations. Medcare’s leadership

played an instrumental role in ensuring this milestone was achieved successfully

despite the changing healthcare landscape”.