Mobily provides ‘exceptional’ services to pilgrims during Hajj

Mobily has made exceptional preparations to continue its success for current Hajj season. Mobily is working on implementing the best plans that covers all aspects of operations as a result of its proven experience in past years. The company was able to draw attention to its strong infrastructure and permanent presence near the pilgrims with their innovative services.
Mobily is keen to be present in all Hajj places through its main branches or point of sales within the holy places, land and sea and air passage points, and places of Ihram (Mawaqeet) to reach more than 430 point of sales that provide many special offers allowing pilgrims to communicate with their families with competitive prices.
Moreover, the company dedicated 1,500 Saudi employees to serve the pilgrims and work on providing all services to them. Mobily also has increased the data capacity by 50 percent through the fourth generation technology (FDD) in the holy places to improve data services. Moreover; unified emergency center (911) in Makkah has been linked, which will allow rapid response to notifications via voice call or SMS, and enables the center to identify the caller location. In addition, Mobily provided more than 1,340 Wi-Fi access points with a capacity of 2080 MB per second in Mena, Arafat and Muzdalifa.
Additionally, Mobily set up more than 1000 fixed and mobile communication towers in Makkah and the holy places. It also provides 4 major switches serving the Western region, including the holy places. In addition, more than 175 kilometers of FTTH were implemented in the city of Makkah and the holy places that linked with the major switches and other Kingdom’s cities through 4 tracks to provide maximum protection.
Maziad Al-Harbi, Mobily chief technology officer and head of Hajj committee, said, “Mobily fully believes in what provides to the pilgrims in this Hajj season, and it is honored to be one of the national companies working in serving pilgrims every year. By Allah blessings, we are fully prepared to serve this blessed practice, and we start preparations of each Hajj season by the end of last one which makes us very proud of what we offer.”
“Mobily preparations come to highlight the welcome that characterizes the Kingdom and to establish a positive image. It has been known that the Hajj experience remains in memory and in this sense it has seen that one of its duties is to show an image worthy of the value of the land of the Two Holy Mosques, May Allah accept from His pilgrims their good deeds, Hajj Mabroor..