Tamimi Markets Appoints Cisco to Accelerate Digitization Agenda and Aid Ambitious Growth Strategy

Tamimi Markets, Saudi Arabia’s fast-growing supermarket chain has selected Cisco to transform its IT infrastructure, in order to meet changing business needs in the age of digitization and satisfy new customer requirements. The project involves a full technology refresh and a move to a new level of capabilities and connectivity management, using Cisco Secure Access Service Edge (SASE) including Cisco SD-WAN and Cisco Umbrella.

“Our ambition is to become the most innovative supermarket chain in the Kingdom, delivering exceptional customer experience. As our operations continue to grow at rapid pace, the need for a robust, flexible and highly secure IT infrastructure to enhance our offerings and aid digital experiences was self-evident,” said Joel Marquez, IT Director at Tamimi Markets. 

“While invisible to everyday shoppers, digital solutions such as SD-WAN are helping to improve experiences, by accelerating checkout times. With Cisco’s SD-WAN and Umbrella solutions, we have achieved direct-to-internet access, which helps us propel inventory management and other processes that put food on our shelves, satisfy our customers, and keeps them coming back to Tamimi Markets with anticipation of an even more enjoyable shopping experience”.

Seamless control and connectivity

With modern workforces becoming increasingly mobile, and business-critical applications running over the Internet across multiple clouds, traditional WAN architectures IT teams with difficulties in responding to business needs in a timely manner, due to lack of available bandwidth, limited security, and increased complexity.​ Cisco delivers a “cloud first” SD-WAN solution so customers have secure access and the best user experience when connecting to cloud applications.

Following the widespread deployment of Cisco SD-WAN, Tamimi Markets is now able to securely connect its 65-strong network of branches, its offices, multicloud environments and warehouses over a transport independent network and through a single fabric. The deployment of SD-WAN has resulted in faster, more reliable and efficient infrastructure, aiding business growth. 

Security-first Infrastructure 

Robust cybersecurity infrastructure is critical to ensuring the continued success of an organization. Businesses often suffer from rise in cyber threats, increasing remote access requirements and security blind spots. Cisco Umbrella is cloud-delivered enterprise network security solution which provides users with a first line of defense against cybersecurity threats. 

Tamimi Markets is leveraging Cisco Umbrella to ensure secure Internet access across its networks and branches, for all users. The solution is helping to detect and stop threats, keeping visitors and employees connected in a safe and seamless manner. 

Moreover, Cisco Umbrella has provided Tamimi Markets vital visibility and insight into the wide area network (WAN), helping to keep the businesses up and running with minimal disruption. IT management teams at Tamimi Markets can now track which devices employees are using to connect to SD-WAN, restrict them to the most secure protocols, and even limit the applications they can use while connected to the network – ensuring a safe environment and protecting vital assets.

“It gives Cisco great pride to have joined forces with Tamimi Markets – one of the most prominent and well-loved retailers in the Kingdom. The tremendous growth Tamimi Markets has experienced over the past decade is testament to the forward-thinking nature with which the organization operates, constantly seeking to better its offerings and meet new demand. We are confident that in leveraging Cisco’s true SASE solution, Tamimi Markets will be able to keep pace with ever-changing market requirements and deliver on its ambitious growth plans,” said Salman Abdulghani Faqeeh, Managing Director, Cisco Saudi Arabia.